Technology | At Home with Tech

December 26, 2021

How to Replace a Lost Prepaid Return Shipping Label from Soda Sense

Seltzer alert! If you happen to lose your prepaid shipping sticker for your empty CO2 canisters, here’s where to go to print out a new one.

The Lester family really loves its seltzer water. Whether it’s for lunch or dinner, having some carbonated water can really perk up any meal. So a couple years back, I bought us a SodaStream seltzer maker to minimize the pile up of seltzer cans and bottles to be recycled. (Plus, reducing our daily need for disposal plastics and aluminum is good for the environment!)

Endless Bubbles Program
I also simultaneously signed up with a carbon dioxide canister exchange program from Soda Sense. (Dissolved CO2 is the magic ingredient in bubbly water.) The deal is after you use up two of three CO2 canisters, you mail two back for fresh ones.

You simply place the empty canisters back into their original box with a prepaid shipping sticker and pop the package in the mail. A few days later, a new box with two fresh canisters shows up, and your credit card is automatically charged $44.65. How easy is that?! (SodaStream now offers a similar program.)

I Lost the Prepaid Shipping Label
Everything’s been working great with our Soda Sense relationship until last week. I went to pack up my two used CO2 canisters, and the return prepaid mailing sticker which came in the box was mysteriously missing. I’m sure I lost the sticker somewhere in our basement. (We can also say our cat hid it.)

So now what?

A Complicated Journey to an Easy Solution
I googled the problem, and surprisingly nothing came up. Then, I went to sodasense.com and looked for the answer in the Help section. Nothing.

Really?

I signed into Soda Sense and poked around. I finally clicked on “Update Your Account,” even though I didn’t want to update anything. But I hoped there might be a clue there. And in fact there was!

At the bottom of the right column, I spotted, “Email me a replacement label.”

Voilà!

Now was that so hard? Seconds later, I received an email with the new shipping label to print out. (Yes, it’s just another reason why you still need a printer at home.)

I taped the substitute prepaid address label onto my box containing the spent canisters and then walked the package to my mailbox. Finally, I raised that little red flag on the side of the mailbox (how wonderfully analog).

Feeling Bubbly Again
I’m not sure how many people lose their return shipping sticker, but there should be an easy way to print out a new one. And in fact, there is….

It’s just somewhat of a hidden solution. They make you work for it a bit. (Perhaps as a reminder to be more organized?)

But the silver lining is you can then write a blog post about it.

Thank you, Soda Sense. Keep those CO2 canisters coming!

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December 19, 2021

The Best Way to Improve your Audio for your Next Zoom Meeting

As much as computers are designed today to handle many multimedia needs without added accessories, headsets aren’t really optional when you join a video conference.

When I coach people on how to improve their Zoom feeds, most of the time I focus on their webcam shots. I think by now most folks know the visual rules to create a good video-conference look, even if they still choose to ignore them.

And let’s face it, it’s a pain to set up your webcam properly with the right lighting and angle. I know that. And I get it when so many people choose to simply turn off their webcams. Why do all that work to create a professional-looking shot when you don’t have to?

Stop Hiding
Now, of course I feel you absolutely should turn on your webcam. If you’re not projecting your own visual, you’re not truly showing up. You’re just a disembodied voice. Granted, adding yourself to a sea of tiny faces in a stack of little boxes on the computer screen may not fit your definition of being ‘present.’ But it’s what the technology offers. Maybe in the future, we’ll be able to digitize our bodies into 3D holograms. (Then, you’ll really need to dress up again!)

The Importance of Clear Audio
Whether you choose to hide in the Zoom shadows or not, you do need to be heard. That much is not up for debate. And if you sound like you’re in an echo chamber or in a distant hallway, you’re simply not going to be an effective participant in your virtual meetings.

Ultimately, how you sound is more important than anything else. And that can be difficult to track on an ongoing basis. (You can always see your webcam shot, but unless you actively test your audio signal in your settings, you wouldn’t otherwise know.)

How to Improve your Sound
The simple rule you should follow to project clear audio is to always wear a headset or earbuds. Sure, you can rely on your onboard computer microphone, but that’s going to offer a more muffled and distant quality to your voice. So, wear your headset!

And you’ve got to make sure over time that your computer continues to recognize your headset and not default back to its own microphone. (Set-it-and-forget-it is a recipe for “I can’t hear you very well!”)

Headsets have become Invisible
And if you’ve taken the important step to turn on your webcam, you can’t then play the vanity card and leave your headsets behind. Sure, you can choose to wear wireless earbuds like AirPods, which minimize the hardware you’ve got attached to your head. But I think by now, everyone is used to seeing people wearing headsets on Zooms, even when formally presenting to an audience. Hey, TV sportscasters have been doing it for decades. It’s not dorky. It’s fine.

No, headsets aren’t really invisible, but they’re entirely expected under the circumstances.

Can You Hear Me?
If you don’t want to fully show up to your Zoom meetings by not turning on your webcam, that’s your choice. But if you’re projecting bad audio, you just can’t play in the Zoom sandbox with others.

So, please wear your computer headset!

December 12, 2021

The Pain of having to Wait after a Cliffhanger

To quote the original “Lost in Space” franchise, “Oh, the pain… the pain”… of having to endure the wait for a show’s next season.

Cliffhangers are the norm in movie and TV storytelling these days. It’s not unusual to get to the credits of anything without a significant hanging thread compelling you to get to the next episode as fast as possible.

My family and I just watched the third (and final) season premiere of Netflix’s “Lost in Space.” And of course, our 11-year-old son was pleading at the end of the episode that we blow through his bedtime to watch the second episode. (As there are only 8, I held the line to extend the joy over these upcoming viewing weeks.)

Keeping Track of the Jupiter 2’s Course
This fun, non-stop sci-fi series has been constructed on an endless number of cliffhangers, and it’s been especially challenging as a viewer to wait between seasons to see what happens. It’s helpful that Netflix automatically served up a recap of season 2 to kick things off. The writers enjoy dropping breadcrumbs, and you really need to keep track of developing plot points across the seasons.

Yes, it’s been hard to handle the long pause between the second and third seasons of “Lost in Space.” It’s been almost 2 years! (Yes, there were Covid-19 production delays.) But the producers have committed to get the fans to the finish line. (I can’t yet speak to the characters’ success on that important question.)

Danger
You’d think that properly ending any story is an essential technique. But of course, viewership numbers can sometimes kill off a series prematurely and leave the cliffhanger… hanging.

It’s not bad storytelling. Its economics. But ultimately, it actually is bad storytelling.

For a time, I wondered if the new “Dune” would fall into this category.

Why do Movies have Cliffhangers to Sequels that aren’t Greenlit?
The writers and producers of “Dune” wisely chose to tackle just the first half of the book (unlike the 1984 flick, which tried to cram it all in).

The start of “Dune” even includes a title graphic that say “Part One.” And yes, the movie ends on a cliffhanger, although it plays more like a chapter ending. It’s arguably the film’s weakest element. But you accept it, because there’s going to be a part two… right?

Well, after I watched it with my son on the day of its premiere in October, I immediately did some Googling to see when the sequel was coming out, and I was shocked with what I found.

It’s not that they hadn’t shot the sequel yet. It’s that the sequel hadn’t even been greenlit! They were waiting to see how successful the first film is.

I get the economics, but come on!

How Good is Half of “Dune?”
Okay, so they did green-light the sequel a few days later. (The sequel will be released in October 2023.)

But imagine if the box office wasn’t so kind to “Dune.” We would only have gotten half a story.

As it turned out, “Dune” was a big success. And my son and I liked it too.

It’s a perfect family film if you’re regulars in the Marvel Cinematic Universe. Sure, there’s lots of action and PG-13-level violence. But If your kids can handle “The Avengers,” “Dune” shouldn’t be a problem. “Dune” is more mature in its storytelling style and more serious in tone. And I think it’s a great next step for a young sci-fi fan.

The Economics can Ruin a Movie Fan’s Day
I can’t dispute economics, but it would have been so much better from a viewer’s perspective if both movies were made back to back, like the second and third installments of “The Matrix” series. (Can’t wait for the fourth one, even though it’s been 18 years!)

Hey, what about a three or four-part “Dune” miniseries for HBO Max? (Yes, again that means covering all of the content.)

Ultimately, If you’re going to tell one story, I feel you’ve got to commit to telling the whole story! Waiting for box office numbers can tragically lead to movies without an ending and very cranky fans.

Patience
On the other hand, maybe you’ve just got to have some faith that things are going to work out the way they should. I’m sure director Dennis Villeneuve had faith that he’d get his shot to direct his “Dune” sequel.”

And remember when the pilot of the “Battlestar Galactica” reboot came out in 2003 with a huge cliffhanger? The actual ground-breaking sci-fi series didn’t show up until 2005. So having to wait is not without precedent.

And then there’s “Star Wars: The Empire Strikes Back.” We had to wait another three years to find out Han’s fate.

But in this age of countless streaming options and a glut of great content to watch, fans can be fickle.

If there’s a cliffhanger, please don’t make us wait too long for what comes next.

Category: Technology

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