At Home with Tech

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Tag: pandemic

5 Easy Ways to Upgrade your Zoom Video

If you want to look and sound better during your next Zoom meeting, don’t forget these simple best practices to present yourself in the best possible light.

It’s been over two years since Zoom saved us from pandemic isolation. Sort of. Yes, Zoom and other video conferencing platforms have been lifelines to our outside world over these many months. As life is evolving to a new normal, ‘hybrid’ is now clearly a part of that equation. That means the need to Zoom isn’t going away.

As remarkable as Zoom has been, I think everyone is exhausted. We’re cranky. We may know how to do a good Zoom. But we don’t want to. No. We don’t want to make that extra effort. Not anymore.

If you can hear my voice on Zoom, that’s enough. You don’t need to see me. And if for some reason I forget to turn off my camera, don’t expect much. If only half of my head is in the shot, that’s more than enough. If my bright window is dominating the image and obscuring my face, get used to it. It’s still me. Besides what I have to say is all that matters.

Is this perspective resonating right now? If so, I get it. You’re sick of having to show up for your close up. You didn’t sign up for this.

I know.

But let me offer this gentle reminder…

Zoom can Help You Stay Connected
Practicing good Zoom etiquette is worth it. If you want to show up in your life, then you do want to show up for your close up. It matters. If you want a seat at the table, then you’ve got to show up at the virtual table.

Turn on your webcam and follow these five best practices:

1.
Illuminate your Face
You should be facing the window… not the other way around. Please want to actually see you. Not your silhouette.

2.
Turn Off your Ceiling Light
You may think your ceiling light fixture is helping. It probably isn’t. Not if it’s directly over your head. That’s because it’s shining light down on top of you instead of in front of your face. That creates incredibly unflattering shadows. I don’t think you’re trying to audition for the next zombie movie. So turn off that ceiling light and flick on your desk lamp instead.

3.
Elevate your Webcam
Your webcam should never look up at your chin. If your shot features your ceiling, you need to raise your camera to a more perpendicular angle with your face. Simply elevate your laptop with a few books.

4.
Reduce the Headroom in your Shot
Headroom is the amount of space between the top of your head and the top of your Zoom box. I can almost guarantee that you’ve got too much headroom. There should only be a little gap. Please, tilt down your webcam. Your viewers want to see more of you, not more of your wall.

5.
Wear your Headset or Earbuds
Sure, your computer’s onboard microphone will work, but it’s too far away from your mouth to provide crisp audio. Instead, the audio has that far-away feel. That’s because the microphone is far away. Your headset mic sounds so much better. Please wear it. If you’re concerned about how your headset looks on you, then wear your earbuds or AirPods. The audio sounds that much better. Really.

Don’t Forget to Smile
Life presents unexpected twists and turns. It can be really rough. The headlines are getting any easier to consume. I know it’s sometimes hard to pull it together. But your Zooms don’t have to reflect the imbalance you may feel.

If you take a little extra effort to follow these video-conference best practices, you can better present your best self.

And if you’re doing that, I expect you’ll feel better too.

Tales from a Suburban Commute: Business as Usual?

Are you also nervous about returning to your commute into the city? If you live in the suburbs, you may not be experiencing how life is returning to normal. Here’s my own story getting back into New York City, and what I witnessed.

Last week, I reactivated my old commute from Connecticut into Manhattan on a Metro North train. No, my work schedule hasn’t entirely shifted back, but it’s the beginning of a new normal for me. I don’t think I could have imagined this just a few short months back, but I’ve jumped back into the flow of the physical world, way beyond my limited and carefully curated social engagements during the pandemic.

I’m vaccinated, and I believe it’s finally time to take this step of reintegration. (Hopefully, the Delta variant doesn’t reverse this general trend in my area.)

My Return to New York City
This isn’t my first time back since the pandemic began. I’ve also been in Manhattan on weekends to visit my father, and I’ve recently traveled to the city on another occasion with my wife. We drove in for an event at a restaurant.

All of these trips felt both jarring and entirely normal, but my workday commute was especially surreal.

For those new and former road warriors from the suburbs who are on the cusp of the same return-to-the-office journey, here are my travel notes from my New York expeditions.

Train Parking
I was delighted that my station’s small parking lot was barely half filled. Not having to stress over whether I could find a spot on a workday was a joy. I think all of those empty parking spaces were due to summer vacations and remote work still in effect for many commuters.

New Haven Line Trains
My Metro North trains weren’t packed, but they weren’t entirely empty either. Everyone wore masks. Thankfully, the center seats remained unoccupied, as there was enough room for people to spread out.

I must admit I used to be a fan of taking the center seat, as opposed to having to stand for my entire train ride. No more.

And I think there’s a new, unspoken social-distancing norm not to sit shoulder-to-shoulder. We’ll see how that holds up as trains fill up in the fall.

Off-Peak Tickets
Metro North is not currently operating a full schedule. That means all trains are off peak. So DON’T buy a peak ticket from the ticket machine on the platform like I did. That’s a rookie mistake and a waste of money.

To add insult to injury, I had purchased a 10-pass ticket, because they’re less expensive per ride. (Peak ride, that is.) Thankfully, the train conductor kindly explained to me that you can fill out a form for a refund at the ticket counter in Grand Central Terminal. (If you do it within 24 hours, you can immediately exchange a peak ticket for off-peak rides.)

New York Subways
I couldn’t imagine myself in a subway during the pandemic, but here I was again… just like old times. Almost everybody was wearing a mask, although it’s supposed to be everyone.

The subway trains I took weren’t packed, but there wasn’t really enough space for true social distancing.

New York City Restaurants
My biggest shock as a suburban creature was to see so many New Yorkers happily packed into restaurants, and nobody wearing masks (with the exception of restaurant employees).

Sure, if you’re eating, you can’t wear a mask, but it wasn’t like people were re-masking between courses. There were no masks, and that was it.

The Power of Group Psychology
I’ve got to admit how quickly I was influenced by the group norms I passed through.

Remember that New York City restaurant my wife and I went to? We walked in wearing our masks. I was surrounded by what seemed like a sea of people happily chatting away, and there wasn’t a mask in the house. I immediately felt like some kind of leper. By the second, it became increasingly uncomfortable for me to keep my mask on, and it was off within moments.

The CDC currently says that’s okay for those who are vaccinated. But was everyone in the restaurant vaccinated? It’s impossible to know.

I’m not so sure what this all means about my resolve. Am I a lemming following an irresponsible course? Perhaps, I’m simply acting normal and following the science. To be fair, the guidance on safe pandemic practices is always changing.

Still, the intense power of group psychology is undeniable.

Back to the Future
Taking my first steps in my return to New York City were the hardest. It got easier from there. Much easier.

Do I feel safe? Well, I’m vaccinated. And I’m watching the headlines. For now, I’m okay with my choice.

At some point, you’ve got to go live your life. You can’t stay home forever.

If you want to dip your toe in the water and try a trip into the city, I’d say that now is a decent time for that. It’s not crowded.

Good luck, don’t forget your mask, and be prepared to feel the massive pull from the psychology of the masses.

Why Zoom Meetings will be a Permanent Part of Home Life

It’s probably time to give your imperfect Zoom background another look, because you’re probably going to be using it… forever.

During one of my recent Zoom meetings, I received a comment about the old iMac in my home office. The white computer was sitting sidelined in the background on top of a short bookcase. I retired this 2004 iMac long ago.

But like some of my old tech, I never threw it away. Now, it sits like a museum piece, available for anyone to appreciate (or question) whose wandering eye might be checking out the details of my home office.

What’s That?
Don’t think for a moment that your Zoom-fatigued viewers aren’t looking around your Zoom box. They crave any opportunity to thaw their pandemic-frozen eyes, locked to their computer screen all day.

Anything of interest is an immediate target. And so was my ancient iMac.

It’s actually hard for people not to notice the details of the space you’re in. It’s natural.

Virtual isn’t Real
So, if you feel your room isn’t ready for prime time, should you simply activate a virtual background?

Easy, right?

That’s what many people have been doing during their Zoom meetings. But even though the functionality is there for that exact reason, I think it’s a bad trade-off.

The Value of Authenticity
Sure, it’s a one-click solution to hide your environment that could otherwise use a little more art direction. But it also erases any opportunity for your authentic living space to support your personal brand.

You can only work with what you’ve got. And I think your viewers will understand that. In fact, they’ll appreciate it.

Yes, you should remove any unnecessary clutter in your background. But if there’s an unusual object like an old Mac perched on a shelf, so be it. If you’re lucky, it may become a conversation piece during your next Zoom.

And that can really help to provide some context to your identity, especially when you’re meeting someone for the first time on a two-dimensional computer screen.

It’s Time to Build an Official Zoom Zone
Yes, thanks to Covid-19, our lives have become televised (well… streamed).

And when we eventually return to a post-pandemic existence, I think that new normal will still contain a healthy dose of Zoom meetings. Sorry to break it to you, but that’s not going away… ever.

Sure, you may be free to move about the cabin of life again, but video conferencing from home is an established norm that has taken off.

And this will bring up proactive decorating opportunities for spaces that you’ve designated as your Zoom zones. Perhaps you’ll consider a new framed print or painting on the wall behind you. A different piece of furniture? An arrangement of fresh flowers? A total redesign?

The same way that the family room became the next generation of the living room, I feel it’s inevitable that a Zoom zone or even a ‘Zoom Room’ will become a natural addition to our future homes.

Yes, people can always use a virtual background. But eventually, they’ll move out of their temporary Zoom mindset.

Sharing a more permanent reality is usually a much better long-term solution.

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