At Home with Tech

Unlock the power of all your technology and learn how to master your photography, computers and smartphone.

Tag: technology

Innovation, Disruption and the Enduring Value of an Old Tea Kettle

The use of an outdated kitchen tool can be an allegory for happiness in today’s technology-charged culture. My story illustrates why…

Nobody uses stovetop tea kettles anymore.
(You heard it here first.)

I first got a clue when I went shopping for a new kettle a few months back and realized there were only a few models on the market. And the ones I found were poorly designed, making it difficult to touch the handle without burning your fingers. But I figured my particular experience might be an anomaly.
(It was, after all right after the holidays.)

But then something else happened….

A Cup of Hot Tea
Last weekend, my family and I visited my mother-in-law, and she asked if I wanted a cup of tea. Of course, I accepted her offer.

My mother-in-law grew up in Ireland. Serving hot tea is a tradition that goes back generations. And when I say hot tea, I don’t mean like when Star Trek’s Captain Jean Luc Picard says “Tea. Earl Grey… hot!”

I mean HOT!

You’ve got to boil that water! As Mel Brooks might say, it’s not hot…
It’s ludicrous hot!
And then maybe…maybe you can make a decent cup of tea.

And her process of picking up the screaming kettle from the stove and safely transferring its raging contents into her dainty tea pot was always an impeccable skill I rather marveled at. I’d actually grown accustomed to it over the years, and this time I wasn’t paying close attention to her boiling-of-the-water dance.

And when I looked up, I saw her holding an electric kettle.

 

 

 

 

 

 

 

Electric?! Whoa!!

“What happened to your old kettle?” I asked?

“I bought this one. It’s so much easier to use,” she explained.

“But you’ve been using the other kettle for so many years.”

“This one is better.”

And that was it.
Huh.

Go Electric
It felt like I had just witnessed a sea change for the entire tea kettle industry.

It’s not like electric tea kettles haven’t been around. But I felt they mostly existed for times when you couldn’t use a traditional model.
(And why would you want to take up additional real estate on your kitchen counter?)

Heating up water on a fire… that’s the way our ancestors did it thousands of years ago! How can you improve on primordial perfection?

My Mother-In-Law Understands Innovation
Sure, I’ve seen electric kettles in different houses over the years, but they’ve always had that cool ‘gadget vibe.’ Press a button and BAM you’ve got hot water at the perfect temperature every time.
(It was a fad. It would pass…)

But now… I’d witnessed someone who had grown up and spent decades with the mighty tradition of fire-powered hot water casually cross over to the dark side of tea kettles and go electric.

She easily abandoned this ancient tradition…
Because she found something… easier to use.

Uh huh.

If you’ve got stock in stovetop kettle manufacturers, I advise you to sell it all… right now!

The Sanctuary of Consistency
Look, I know this story about my mother in law isn’t quite as dramatic as I’m portraying. In fact, you might simply say that it’s an obvious example of taking advantage of a not-so-new innovation. If my mother-in-law can easily understand this, but I’m somehow stuck, maybe I should think about changing my blog’s title to ‘At Home with Luddites.’

But hold on for a moment… stick with me.
(I’m not only talking about tea kettles…)

With technology changing the patterns of our lives in so many ways these days, it’s easy to accept disruption as the norm.

Perhaps we’re becoming desensitized to the overall experience of ongoing disruption.

Why am I so bothered by my mother-in-law finally updating her own kettle? I think it’s simply that I cherished the experience of her consistent process. I didn’t know how much I valued it until it changed.

I’ll still get my cup of scalding tea, but I’ll now miss the original ritual, which was admittedly more work for her.

The Big Picture
Technology exists to ‘improve.’ But we often don’t think twice about the related changes that are invariably part of the evolution.

And are these disruptions always a good thing? If so, for who?

Well, if you’re not thinking about it…if you’re just going along with the latest and greatest innovation… then that’s a problem.

Now don’t get me wrong… Change is good. Innovation is great. Just make sure you know why.
You’ve got to pay attention!

Protecting the Tea Kettles in Your Life
Many folks clearly don’t need stovetop tea kettles anymore. But apparently I do. Or at least I value the connected experience to these obsolete clunkers. That’s worth acknowledging.

I’m sure you have something in your life that represents your own ‘tea kettle.’ Don’t be so quick to let go. Make sure you really understand what it means to you before it’s gone and replaced with something ‘better.’

Upgrade Now?
My mother in law is at home with her tech.
Good for her.

Electric tea kettles are superior and are rapidly causing the extinction of their stovetop cousins.
Probably.

Thinking about how technology is changing your life and whether it’s always for the good…
Essential.

That’s being at home with tech.
Otherwise, you’ll eventually become a stranger in someone else’s cozy vison of a better life…

Don’t Call Me

Sometimes it doesn’t matter how amazing the newest smartphone is. What’s important is can it actually connect you with the person you’re trying to reach? And that answer can unfortunately push you down a path of unnecessary simplicity.

Imagine this: It’s last night… 7:34pm. You’re holding onto your smartphone. You look down and see only one bar. But you go for it anyway…

“Hello?”

“It’s Barrett.”

“Who?”

“Your husband!”

“I can barely hear you.”

“We just landed.”

“What?”

“Jus w ntd you kno tha I can’t m do mak ak fo bap rit.
…I’ll tell you more later.”

“What?”

“Bye.”

Click

Deep down, we all know the wonders of technology are only as good as the weakest link.

Welcome to the World of Words
Still, smartphones connect us in ways unimaginable only a few years back.
That you can talk with and sometimes see your loved ones from almost anywhere is two parsecs shy of science fiction. And now, with the prospect of augmented reality becoming a regular part of the user experience… that’s mind blowing.

So, it’s ironic that email and especially texting continue to maintain their dominant roles during smartphone use. As a result, the near lost art of writing has experienced an amazing renaissance.

In fact, it’s absolutely the new normal.
I know that so many of you would regularly pass on the rigors of a phone call when you can ‘more easily’ text someone.

It’s generational.
I don’t mean to generalize, but younger folks don’t dig talking on the phone so much.

Ring, Ring
That’s so weird.
Aren’t we genetically wired to communicated via voice?

Of course, I love the art of the phone call. It provides plenty of emotional context, which is absent throughout the act of texting.
(Though using emojis does help.)

And think of all that incessant back and forth of an email chain, often over the course of hours or days. A 30-second phone call would get the same results.

And remember, your highly-evolved smartphone is not as limited as your grandfather’s Ma Bell indestructible monster. With mobile video enabled technologies like Skype and Apple’s FaceTime, you can enjoy the purity of non-verbal communication cues to help you stay totally in sync with your phone buddy. It’s almost like being in the same room.

Why wouldn’t you want to reach out and touch someone?

Well, there’s one problem…

What Did You Just Say?
If you don’t have access to a strong connection, the value proposition of a phone call falls apart pretty quickly…

I’m sure I don’t have to tell you how frustrating it is having a conversation with someone on a spotty cell connection.
Understanding one out of every three words just doesn’t cut it.
And adding video into the equation is immediately hopeless.
You get the first video frame or two, and that’s about it.
Then the call crashes.

Conversely, getting a simple text out into the ether over a mediocre connection feels downright glorious.

Keep it simple. Get it done.
The pleasantries can wait till next time…

The Frustration-Free Moment
Our nationwide cellular networks still have their holes, even in metropolitan areas.
And calling from inside thick tall buildings or moving metal cars doesn’t help much.

The truth is…
Smartphones can’t yet mimic the magic of a Starfleet communicator on the prescient ‘Star Trek.’
(You can’t really have a crystal clear conversation from inside a Horta’s cave with your starship in standard orbit above Janus IV.)

There are limits…

Texting is Bulletproof
So maybe millennials are onto something. Maybe this explosion of texting is not about shunning basic human interaction.
(Though I think that’s a part of it.)

It’s about efficiency.
And accuracy.

Transferring simple words in easily-sent data packets.
And if there’s a sliver of a bar of coverage… the text will probably get through.

What’s so bad with that?

Just the Facts, Ma’am!
So, as much as I still love making an old-fashioned phone call, I’ve got to admit that when you’re on the go, texting is the clear leader for straightforward communication.
(As long as you’re not driving!)

When you just care about getting the facts across, it takes all the frustration out of the equation.

Sure… you’ll lose all the personal touches of a phone conversation.
But how hard is it to interpret a smiley face emoji?

The truth is… these days, I text all of the time.

And sometimes… do I prefer sending a text rather than having to spend a few minutes on the phone with someone?

Guilty.

My Mind to Your Mind
There’s no foolproof way to ensure 100% accuracy when communicating with someone from any distance beyond 4-6 feet.
(And even that’s not always perfect)

But it’s ironic that in a world overflowing with communications technologies, we often feel more disconnected than ever.

The power of those little, silent digital words can only accomplish so much.

Until we master the Vulcan Mind Meld, we’ll have to struggle along as best we can.

See How Technology has Fused into Your Landscape

If you allow yourself a few minutes on the way to work to actually see what’s in front of you, it might surprise you.

I did exactly that and realized that technology has not only consumed some people as they walk the streets of New York City…
(Not entirely unexpected)

But you can find technology fused into the landscape in places where you wouldn’t expect.

Or maybe we’ve just stopped paying attention…

Time to reverse that.

So last week, I documented a little walk with my iPhone from Grand Central Terminal to the office and snapped a few pics.

Here are the images I discovered…

metro-north-travelers
grand-central-platform
old-and-new
grand-central-escalator
citibike-landscape
walking-with-smartphone
another-walking-with-smartphone