How to Catch Urgent Calls when your iPhone is on Mute

by Barrett

Occasionally, you’ll simply miss a call, because you’ve misplaced your iPhone. Otherwise, here’s how I silence calls I don’t want while also allowing the important calls in my life to get through.

I sometimes feel like the Grinch. “All the noise, noise, noise… noise!” With all the unwanted phone calls and emails, I want to scream, “Stop! Go away!” It’s disruptive, increasingly overwhelming, and I want none of it. (Sound familiar?)

The biggest source of disruption was my trusty iPhone which interrupted me throughout the day with calls from unknown numbers and people (or robocalls) I instinctively knew I didn’t want to speak with. (Sure, my iPhone is forever in vibrate-only mode, but too much of that silent-but-buzzy haptic sensation can make you twitchy.)

Contacts Only
So, I shut it down. No, not the phone. But I restricted the list of numbers that could get through to just my contacts. (If you are anyone else, you’re welcome to leave a message.)

Yes, it a was draconian step, but necessary.
Here how to set up this communication limit on your iPhone:

  • Go to ‘Settings.’
  • Tap ‘Screen Time.’
  • Tap ‘Communication Limits.’
  • Tap ‘During Screen Time.’
  • Tap ‘Contacts Only.’
  • Then ‘During Downtime’ can be restricted further if you want.

The result created more serenity in my life, and I was grateful. But there was still another problem waiting for me at the other end of the equation…

You Can Still Miss a Haptics Call
I realized that it was sometimes difficult for my family members to reach me on my iPhone. Of course, their calls and texts got through via haptics mode, but it was still easy for me to miss those important moments.

The fix would be if I could set up a ringtone bypass that would allow my wife and son’s calls/texts to gain back their audio oomph.

Well, as it turns out, Apple gives your iPhone that exact capability!

Ring and Text Tone Emergency Bypass
In your Contacts app, you can set up individual contacts to be able to reach you with the power of full audio ringing or pinging, regardless of how your iPhone is otherwise muted.

Here’s how to do that:

  • Tap ‘Edit’ for a specific contact.
  • Tap on ‘Ringtone,’ which is set to ‘Default.’
  • Then on the next page, tap on ‘Emergency Bypass’ to turn it on.
  • Repeat these steps for ‘Text Tone.’

That’s it.

Your Updated Communications Plan
When you’ve finished tweaking these iPhone settings, you will have more effectively tuned out what you don’t want while enabling the important people in your life to better connect with you.

Sanity restored.


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