At Home with Tech

A long, diagonal crack mysteriously appeared on my Apple Watch screen. No, there wasn’t an ‘incident’ or moment of impact that I could recall. Yes, it was shielded by its OtterBox integrated bumper and screen protector. 

I could feel that the crack went deep. But I didn’t know how far down it went and whether it reached the surface of my Apple Watch Series 9.

Yes, I was concerned.

Apple Store ER Visit
So, I visited my neighborhood Apple Store and booked an ‘instant’ appointment with an Apple Genius. (Do they call them that anymore?)

My Genius walked over to me like a doctor entering an examination room. He asked me to take off my OtterBox’s bumper. I quickly realized I couldn’t. It was stuck on. Really stuck (like an alien face-hugging Xenomorph). I asked if he could help. He had trouble too.

It took the Apple Genius a couple minutes, and he needed to use a special Genius ‘tool.’ But eventually, he pried the bumper off. The integrated screen cracked further along the way, but it eventually revealed my Apple Watch’s screen… in perfect condition.

Phew!

But a fair amount of ‘particulate matter’ had accumulated in all the nooks and crannies. My Apple Genius happily polished it up for me and then handed over my Apple Watch. 

Time for Another Bumper?
My naked Apple Watch rested in my palm, gleaming. So now what?

No, Apple doesn’t sell bumpers or screen protectors for Apple Watch.

However, my Apple Genius mentioned how much he liked the OtterBox brand and that I could probably buy a replacement bumper online.

I strapped on my Apple Watch as it was meant to be worn… without any third-party protection. But I must admit… I do occasionally hit my wrist against doors and walls. So, my experience may fall outside of Apple’s definition of ‘normal.’

I walked out of the Apple Store with my next mission: Buy a replacement bumper. 

In Search of a Better Bumper/Screen Protector
I jumped back online and searched OtterBox’s website. I didn’t want to buy the exact same OtterBox ‘Eclipse’ bumper/screen combo. Not because it only lasted for barely more than a year. I didn’t appreciate how difficult it was to remove.

OtterBox didn’t offer another choice. So, I expanded my search.

There aren’t many manufactures in this market, and even fewer from brands I recognized. The options on Amazon mostly fell in the sub $10 price point. Sometimes, you’d get two bumpers for ten bucks… even with the built-in screen protector.

How good could any of these really be? 

And I couldn’t find consensus with reviews… the few that I could find. It’s like this was a forgotten/abandoned product category.

Perhaps Apple is right… Apple Watch doesn’t need protection.

Still, I knew that mine did. 

OtterBox EXO EDGE
After my exhaustive search through uncertainly, I eventually ended up back where I started with the one brand I knew.

OtterBox also makes the EXO EDGE bumper without a screen protector. I figured the simple bumper by itself would be more structurally flexible without a rigid screen protector on its top.

So, I gave it a shot… Click.

And in fact, the EXO EDGE bumper does have a bit more give and take. It popped easily onto my Apple Watch. More importantly, I expect it will be simpler to remove when the time comes.

And here’s my Apple Watch with its new EXO EDGE bumper
(and Nomad leather band).

No More Screen Protection?
Case closed, right?

Well, what about the screen? It’s now exposed to any number of dangers with no net. 

Yes, I’d prefer to also have a screen protector on my Apple Watch, but I don’t want to use an integrated solution that can cause damage when removed.

My EXO EDGE bumper should offer sufficient protection from most scenarios. But no, it won’t protect against a sharp object at 90 degrees moving directly towards the screen.

You Can’t Protect Against Every Situation
I could seal my Apple Watch in bubble wrap and duct tape. Or perhaps I should just keep my Apple Watch in my pocket all the time. But, of course, that’s all absurd.

I’ve taken reasonable precaution to protect my Apple Watch’s body and screen with a simple OtterBox bumper. We’ll see how far this sensible approach takes me this time.

This topic falls under a larger question I sometimes have regarding the practicality of manufacturing expensive, shiny surfaces that require constant protection. (Wouldn’t it be great to drive a car with a tough, rubberized exterior?)

Alas, I know you’ve just got to travel your life’s path without worrying about every possible stumble.

But it’s okay to be smart and apply certain protections.

And just try not to trip.