At Home with Tech

Unlock the power of all your technology and learn how to master your photography, computers and smartphone.

A Kid’s View from the Top of the Empire State Building

It’s hard not be inspired by this view from 102 stories up. But not all inspired visions can become reality…

My wife and I took our second grader to visit the Empire State Building last week. The iconic 1931 structure was once the tallest in the world and is now not even in the top 25 (it’s 28th). And it’s only the third tallest building in New York City, behind One World Trade Center and 432 Park Avenue. But like anything as classic and classy as this landmark, The Empire State Building is not going out of style anytime soon.

The view from so high up was magical for our son. He was blown away by how small everything below appeared. He proclaimed that the buildings looked like toys, the cars were like raisons, and the people seemed like ants or crumbs.

As a parent, witnessing a moment of pure awe in your child… it’s amazing, right? This experience is all about expanding a point of view, both figuratively and literally. It’s like superfood for the imagination.

And as it turned out, I had my own magical ‘aha’ moment as well.

The Airship Port that Never Was
We visited the 86th floor observation deck as well as the circular 102nd floor… which was actually designed to be part of a mooring mast for dirigibles.

Dirigibles?!

The idea of walking down portable stairs 1,250 feet in the air onto the 103rd floor of this building and then being whisked down in an elevator to the heart of Manhattan seems positively fantastic.

But the mast section was never used as an airship port.
And why not?

Because the plan was more fantasy than fantastic…
The winds were too strong around the Empire State Building at that height to allow for a stable and safe mooring connection. And I imagine there really wasn’t that much time to work the problem, since airships went out of style for commercial passenger travel after the Hindenburg disaster in 1937.

The Fix of an Alternate Reality
After doing a little Googling, I discovered that the dirigible mooring station plan was flawed from the start and never fully researched. The design upgrade for the building with the 200-foot spire was a last-minute addition and probably more about unseating the Chrysler Building as the world’s tallest at the time. The few dirigible mooring attempts to dock at the new Empire State Building proved the absurdity of the idea, although there was one successful 3-minute test in 1931. But that was the only instance…

Still, how cool would it have been if the airship port had actually worked out? In another reality, flying airships as a standard transportation system might have quickly kicked in (assuming the Hindenburg had a better day).

And I’m not the only one who has enjoyed imagining alternate realities for the Empire State Building.. Science fiction film and TV writers have also had fun including zeppelins in their New York City visions. For example…

“Fringe,” Season 2, Episode 16 – “Peter” (2010)

 

 

 

 

“Sky Captain and the World of Tomorrow” (2004)

 

 

 

 

Enjoying a Small Dose of RetroFuturism
The future promise of airships seemed so romantic and elegant… though in the end… not so practical or safe. Still, it’s fun to imagine.

And while my almost eight-year-old son marveled at the actual view from high up, I considered a ‘retrofuturistic’ glimpse populated by sleek zeppelins.

The promise of any radical technological innovation always carries its own level of inspirational force. Of course, sometimes that effort can’t live up to the limits of reality.

Because as you know, in the end… buildings as blimp airports ultimately went out of style due to the proliferation of commercially viable flying cars back in 1967.

Wait… whoops!
Confusing my alternate realities again!

Delay Your Return to the Ground Floor
It was time to take the elevator down from the clouds and back to reality.

We passed through the gift shop.
(Unavoidable)

My son chose his mini Empire State Building souvenir.

And I cherished my own gift…
I was an inspired kid… on top of the world.

How to Prep the Shot for your Next Video Call

Your smartphone suddenly comes to life. It’s an incoming FaceTime request! Are you really ready for your close up?

Remember that innovative ‘PicturePhone’ room on Space Station V from “2001: A Space Odyssey?” Well, it wasn’t long until that crazy sci-fi videophone idea actually became a reality, but you certainly didn’t see many landline videophones in homes over the following decades.

The concept took it’s time gaining wide acceptance. And it required now mainstream computer and mobile apps like FaceTime and Skype to help the general population break through the video barrier on phone calls.

It’s such an obvious ‘upgrade’ to be able to see someone too, and where the bandwidth allows, it feels like many people today freely use their video-calling apps.
(If they’re not texting each other instead)

But let’s face it… lots of other folks still aren’t that excited to be surprised by a sudden video chat request.

And why is that?

The Power of Video
There’s always been a certain anonymity to voice-only calls. Nobody knows where you are, what you’re doing or what you’re wearing… or not wearing.

You can also multitask while on a voice-only call.
…or so I’m told.
😉

Now, you add video into the equation, and BAM… you’re right there in front of someone!

On the upside, mobile video calls can bring the caller right into your surroundings… If you’re walking in a parade or waiting on line at a ski lift, those types of environments can provide rich texture to what you’re up to in that moment. It’s the ‘location’ bonus that makes your video chat that much more interesting.

A Video Chat Isn’t Always a Random Moment
But when you’re at home and those FaceTime tones chime, you may have to scramble to put together an acceptable ‘visual presentation.’

So I think you need a plan for how to appropriately prepare, especially if it’s for business…

No, you don’t need to build a little TV studio set in your living room that you’d run to.
(Like Kramer did on “Seinfeld”)

But it wouldn’t hurt to take a few ‘reasonable’ steps in that direction…

Choose Your Shot
You should definitely decide and test what your ‘shot’ is going to be.
You don’t want to look like you’re in your own hostage video. Nor do you want to reveal that basket of unfolded underwear and socks waiting for your attention.

Think about your background. You may have to stage a few of the items and remove some of the clutter.

Using a desktop computer or even a laptop for your camera probably won’t give you the flexibility you’ll need to create your desired shot. That’s why a more portable device is the way to go, if you have that choice.

But holding a smartphone or tablet in front of your face for a half hour or more is logistically challenging.
(Plus, your unstable shot will likely make the viewer seasick!)

To create a more stable shot, you can certainly pile up a bunch of books for a good height and position for your propped-up device.
(I’ve done it.)

However, that definitely falls into the category of ‘wonky,’ and it’s never perfect.

There’s got to be a better way to more easily mount your smartphone or tablet into an exact position to get the ‘perfect’ shot.

Well, of course there is…

Lock Your Shot with a Flexible Mount
There are a variety of gooseneck smartphone/tablet mounts on the market which will solve the problem. You simply grip and tighten the gooseneck’s base to the edge of your table or desk. And then you move the gooseneck into the exact height and position you need.
(A little higher is usually better for the angle towards your face)

And… voilà! Your hands-free solution is in place!

I decided to go with the Mingo Gooseneck Tablet Holder and Desk Mount for $26.99 on Amazon.

It provides three different mounts that screw onto the end of the gooseneck. Those options will keep you covered for both smartphone and tablet use.

 

 

 

 

 

The Mingo is a little more expensive than the competition, but the reviews suggest it’s more durable over time. I also like that its 28.7” gooseneck is longer than most of the choices. That makes it easier to pull it into the perfect position on your desk.

Give Your Face Some Light
You’ll also want to find a little soft lighting to help remove any harsh shadows on your face. One option is to simply position yourself in front of a window.
(As long as you’re not in direct sunlight)

If that doesn’t work with the angle of your planned shot, you can hang a portable light in front of your face. A really inexpensive solution is to use a round, hanging paper lantern.

This 17 ¾” diameter shade made by Ikea is a good choice.
It sells on Amazon for $16.99.

Then, you attach the shade to a bulb mount and power cord.
This one on Amazon costs $9.99. It’s 20 feet long and sports an on/off switch.

It’s a really simple solution, and it’s actually used as a remarkable lighting hack by some professional TV and video lighting gaffers I’ve worked with.

Look at the Camera!
And now that we’ve come this far to create a professional-looking shot, there’s one more thing…

Always focus your eyes on your device’s camera dot… not at your own image. Otherwise, you’ll always appear to be looking somewhere else as opposed to the person you’re video chatting with!

And that just becomes annoying.

Your Smartphone Should Give You the Best Shot Possible
So, the next time you need to do an important FaceTime or Skype session with someone on the Kubrickian ‘Space Station V’ or perhaps with a business contact in a more terrestrial location, now you’ll be prepared to look your best…
Hands-free!

Please Give the Computer on the Phone a Moment to Act More Human

When a computer on the other end of your phone call can’t move fast enough, is that good customer service? Well, it depends…

Customer service call centers are dominated by automated voice response systems, voice recognition, computer-generated voices, and growing AI capabilities. These non-human IVR interfaces are the first line of defense before you can talk with a human being. It’s been that way for years.

And granted, more sophisticated technologies have vastly improved the user experience these days. But it’s still not the same as talking to a real person. Not even close.

So why do voice recordings and computer generated voices pretend like they’re actual people? Do the human designers feel like their cyber creations are somehow totally pulling it off?

Open the Pod Bay Doors, HAL
When I hear the computer “typing” in the background… now that’s just silly.

“Please give me a moment while I submit this.”
Really?
(That’s what the computer lady said when I called the New York Times to set up a vacation suspension before we travelled to Massachusetts to see family over the holidays.)

Is there some laptop computer running down the hallway to get my order into the in-box ahead of a hulking iMac that can’t turn the corner quite as fast?
(That would be fun to watch.)

Seriously, though…
Is there a pause in our ‘conversation,’ because the technology requires the delay?
Or is the delay inserted there just to make me feel more comfortable?
(Because an actual person wouldn’t be able to move any faster)

In a future world ruled by AI, I certainly hope sentient computers aren’t going make us wait around for answers, because they think we’ll like it better that way.

Or maybe they will… just to annoy us.
Because we all know they’ll be able to figure out any question instantaneously.
(Including the fate of humanity… but that’s another conversation.)

Can We Speed it Up, Please?
Look, I certainly understand that the goal is to make this kind of tech feel more approachable to today’s human population.

When I hear a computer’s interactive voice like Amazon’s Alexa, Google Home or Apple’s Siri, and these smart assistants are sounding so real… that’s already amazing, right?

When the day comes where I can’t tell the difference between a computer and a person’s voice on the phone, it’s going to be pretty wild. And that’s a whole other conversation.

If that computer voice wants to throw in some extraneous sounds to lock in the whole reality, I say go for it!

But until then, please don’t do silly things to try to appear human.
That’s what humans do.

Please just be a computer and get the job done better and faster than a person can.
That’s how you’re going to make people happy.

Wait… what?