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Category: Tech in the News

My Favorite Feature in iOS 13

If you hate spam robocalls as much as I do, you’ll be happy to learn Apple has provided a better defense in iOS 13…

I expect this iOS 13 tweak is not on top of anyone else’s list, but it’s quickly become a game changer for me when using my iPhone.

First, some background…
Earlier this year, I activated the ‘Do Not Disturb’ setting on my iPhone in an attempt to stop spam robocallers from interrupting my life.
(This setting still allowed calls from my ‘contacts’ to get through.)

But the big problem I found with this setting was there were still plenty of times when my iPhone was not in its Do Not Disturb mode, because I was using it. And whenever my iPhone was on, it was no longer locked down.
(I had decided not to engage the Do Not Disturb… ‘Always’ mode, because that was too restrictive. I’d never see any incoming texts!)

So of course, those moments when my iPhone was awake presented a crack in its defenses…

Invariably, I would be interrupted by a robocall when I was using an app on my iPhone. And I couldn’t just decline the rogue call for fear that any manual response would somehow trigger even more unwanted calls in the future. So, I’d sit there for twenty seconds while the call rang out. And then I’d continue along, having lost twenty seconds I’d never get back.

That stinks, right?

Silence Unknown Callers
I imagine this annoying problem has also happened to enough iOS designers at Apple over the past year. And so they’ve created a better defense for it in iOS 13.

It’s a setting called ‘Silence Unknown Callers,’ and here’s how you turn it on…

  • Tap Settings
  • Tap Phone
  • Slide on Silence Unknown Callers

Apple describes this setting as “Calls from unknown numbers will be silenced, sent to voicemail, and displayed on the Recents list. Incoming calls will continue to ring from people in your contacts, recent outgoing calls, and Siri Suggestions.”

So, the huge change here is when a call from an unknown number comes in while you’re using your iPhone, the call doesn’t take over your device other than a momentary drop down notification about the unknown call.

More ‘Good’ Calls Get Through
With this feature in place, I no longer needed to keep the draconian ‘Do Not Disturb’ mode on.

The ‘Silence Unknown Callers’ setting is much more flexible, because it lets through numbers that you’ve used before but may not yet be listed in your contacts.
(So, if you make a one-off phone call but also expect a return call, now your iPhone won’t immediately send it to voice mail.)

Hailing Frequencies are Open
Of course, the real solution to handling spam robocalls is not how to best avoid them, but how to stop them from happening in the first place!

But until then, I’m pleased that Apple has helped me keep my generally ‘silenced’ iPhone more available to receiving legitimate calls from my own little universe.

It just takes sliding on the right setting!

Ode to iPhone XS Max and Our Brief Love Affair

It’s that time again, and before Apple’s marketing machine whips the world into another purchasing frenzy, I wanted to pen another ‘poem’ and reflect back on my past year using the iPhone XS Max…

Ode to iPhone XS Max and Our Brief Love Affair

Our time is short until the end
This year with you was dreamy
Your gifts were intoxicating
And knowing you was gleamy

Your power undeniable
Entertaining, agile, quick
I sauntered with you in my hand
Such a team, not a sidekick

I did not care what the world thought
It didn’t halt my passion
Just digging that you were all mine
My Millennium Falcon

But I know the heart is fickle
Soon you will seem unlovely
The next promises more warp speed
The age of Discovery

This short term love is created
By your nice friends from Apple
The best marketers on the Earth
Maybe just have a Snapple

Sure, I can upgrade if I choose
But that’s not how I’m wired
Fear not, I shall not abandon
You will not be retired

My passion may evaporate
I cannot feel the excess
But you’ll still be there for me
You’ll do your best to impress

Still, it was exhilarating
I will not forget this fact
To have this special time in sync
I glowed with my Tesseract

Try This Fix to End Spam Robocalls on Your iPhone

It’s time to take more control of who gets access to you on your iPhone and when. Here’s how to set up what I call a modified “Do Not Disturb” strategy…

My 85-year-old father says to me that he’s receiving strange calls from different countries around the world. When he answers… no one’s there.

Of course, I tell my dad that these repeated annoyances are called spam robocalls that most every cell phone owner is troubled by. I explain that he should simply avoid answering them, and hopefully they will stop.

He protests that there has to be a more effective solution. But I just don’t want to go down the rabbit hole of suggesting a spam-blocker app, which I have yet to attempt for myself.

We move on to another topic of conversation, but I’m left with residual unease over the topic. I, too am enduring disruptive spam calls…

And in that moment, I resolve to attempt a dramatic solution for myself…

Do Not Disturb!
This fix to stop spam calls is admittedly overkill, because it also limits access to your iPhone for any legitimate calls trying to get through.

You simply activate your iPhone’s “Do Not Disturb” setting.

Some people call it the nuclear option, because what’s the point of having a phone if nobody can call you?!

Well, the answer lies in the details…

After checking out the different options for the “Do Not Disturb” setting, I realized there’s actually a way to let your phone still be a phone.

And instead of hiding from the world, you can end up feeling like you have a whole lot more control of it.

Here’s why…

Wean Yourself from the Buzz
Spam calls aren’t the only distraction your iPhone and Apple Watch serve up throughout your day. There are any number of other ‘notifications’ that your apps provide, which are accompanied by a ping or buzz. The cumulative result of checking these in-the-moment updates can really suck away at your productivity and distract from where you should be focusing.

But it feels so good, receiving all of those little nuggets of information, right? You’re so up to date!

If this is the baseline of your reality, taking all of that away might create something of a withdrawal response, because you’re no longer getting instantaneous access to new information, even though you’ve opted in.

So, that was me.
And that’s why I had never silenced my chatty apps or activated “Do Not Disturb” on my iPhone.

But you don’t really have to forgo all of that incoming communication from the outside world. You just need to direct its flow more intentionally…

Create Your New Rulebook
The trick is to modify the settings in your iPhone to create a new and more enlightened rulebook that says, “Do not disturb me… sometimes,” or more accurately…” do not disturb me…unless you really know who it Is.”

Here’s how you do that:

  • Tap your Settings icon
  • Tap “Do Not Disturb” (with the crescent moon)
  • Activate the “Do Not Disturb” green slider on the top
  • Under the “Silence” option, tap “While iPhone is Locked”
  • Next to the “Allow Calls From” option, select “All Contacts”


That’s it.

Now, what you’ve done is to tell your iPhone to allow calls from all of your contacts. Anyone else will have to leave a voicemail. If you’re like me, unless you know who’s calling you, you’re not going to answer the call anyway for fear it’s spam. So, all of this isn’t so big a change.

And taking this step effectively shuts down all of those horrible spam robocalls.

Learn to Look for Your Texts
What is a big change is all of your texts and app notifications also get blocked. Yes, even the text is from someone in your Contacts.

But those texts haven’t gone anywhere. They’re simply waiting for you to find them. And you can easily do that just by activating your iPhone’s screen.

The “Silence… While iPhone is Locked” subsetting means that when your device is unlocked, all of the messaging that’s waiting for you pops up.

So, functionally, you just need to check for your messages. And of course how quickly you get your texts relies on how often you check. No, you don’t want be pulling out your iPhone every two minutes. That looks a little crazy. And it is a bit crazy.

That said, if you also own an Apple Watch and you still feel compelled, you can mask your insanity by choosing the Messages icon as one of your Apple Watch’s complications. If a text comes through, the little icon will display “1 Unread.”

Looking at your Apple Watch every two minutes is slightly more socially appropriate, although you’ll look like you’re always in a rush.

If you know you’re waiting for an important text, you can also temporarily turn off “Do Not Disturb” in your iPhone’s Control Center.

Just tap the crescent moon.

Modified Do Not Disturb
This modified “Do Not Disturb” strategy will stop those evil spam calls. And you’ll have no more interruptions, unless someone in your Contacts calls you.
(You can also narrow that list of who ‘gets through’ by choosing “Favorites” or a particular “Group” as opposed to “All Contacts.”)

And if you want see what other messaging comes your way, just check every so often.
It’s not that bad, really…

I’ve just done it.

The Trade-off
No, it’s not a perfect solution. When my wife or a friend texts me, I’m not longer getting instantaneous notification. Their calls still get through, but I have to look at my Apple Watch or iPhone to see if there’s a new text waiting for me.
(And that could cause a 15-minute delay, which is an eternity for someone looking for a text response.)

If I could make a recommendation to Apple, it would be to modify “Do Not Disturb” to allow texts from people in your Contacts to get through… just like phone calls.

But again, if you know you’re waiting for an important piece of news or a text, just temporarily turn off your “Do Not Disturb” mode.

Take Control!
If you’re still thinking about my dad, yes, I suggested all of this to him, but he thought it was too draconian. Shutting out the outside world, even in a modified way can be a hard step to take. He said he’d be happier just enduring the ringing. Maybe he’ll reconsider in the future…

As for me, I’ve got to say it feels great blocking all of those spam robocalls and receiving texts and notifications ‘on demand.’

I’m no longer unnecessarily interrupted throughout my day by technology that’s designed to make my life better.

Too many want too much of my attention.

“Do Not Disturb.”

You should try it.