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Does Your High Speed Internet Plan Need a Little Boost?

Those blinking lights on your broadband modem are a soothing reminder your home Internet service is up and running. Whether you’ve got enough bandwidth to handle your family’s needs is another question entirely!

Those blinking lights on your broadband modem are a soothing reminder your home Internet service is up and running. Whether you’ve got enough bandwidth to handle your family’s needs is another question entirely!

SCENE 1:
Fade up from black to a moving star field.
In the distance, we see the ship.
Dissolve to a wide shot of the bridge.
The door whisks open.

Captain Barrett walks in.
He does a quick survey.
All the glowing lights seem to be blinking correctly.
He sits down in the captain’s chair and…

Stop!!!

This is the kind of daydreaming that happens when you’re counting the days until you can finally get to see Star Trek Into Darkness.

Let’s try this again…

I walk into my home office, pet my cat Filbert, who’s always waiting for me, and then sit down in my black swivel chair from IKEA.

Boot up my trusty iMac.
Look at my Optimum Online broadband modem.
Everything seems fine.
I begin happily typing away.

They say ignorance is bliss…

We Need More Dilithium Crystals!
My wife enters our office and walks up behind me.
I sense a disturbance in the Force.
(oops, wrong universe)
(but with J.J. Abrams at the helm of both franchises, does that really matter anymore?)

My Jedi Master speaks.
(Actually, Yoga)
“Hey, how fast is our Internet connection?”

I look up.
(I should know the answer.)

“I’m not really sure. But it seems to be working okay, right?”
(inferior response)

“The IT guy at work says we need at least 30 Mbps download speed.”
(megabits per second)

My wife’s job sometimes requires her to use powerful web publishing tools early in the morning or late at night from home.
So our Internet bandwidth download speeds have to be beefy enough for her software to work.

So I quickly go to speedtest.net to double check.

It’s clocks in at only 18 Mbps.

Red Alert!!

The IT guy is in the doghouse.
(and I’m not talking about the friendly IT expert at work!)

Upgrading Optimum Online
So I call Cablevision’s Optimum Online tech support to complain about our obviously slow Internet connection.

My complaint is short lived, because I quickly find out our current Internet plan is only designed to provide a download speed of 15 Mbps.

Cablevision was actually exceeding its service level commitment.
Shame on them!

So now what?

Was there a higher level of service I could buy?
(of course)

It’s Optimum Online Boost Plus, and for $14.95 more a month, you get up to 50 Mbps for downloads.
And the upload speed improves from 2 Mbps to 8 Mbps.
(Upload speeds are always designed to be slower.)

This tier also comes with web hosting features and additional mailboxes, but for now, the pure, raw speed was all I cared about.

So I gave the order and made it so.
(translation: I upgraded to the new Warp Factor 8 plan.)

Problem solved?
Yes…
Though I have to admit, I was cranky to be shelling out even more to Cablevision as a triple play customer.
(TV, Internet and phone)

The Internet piece alone was $49.95/month.
(with $5 multi-product discount)
(New customers get the first year for $29.95.)

Now, I’m dropping $65/month for my faster Internet connection.

I’ll remind myself that’s the price of a cup of coffee a day and move on…
(and who doesn’t need their cup of Joe?!)

One Size Doesn’t Fit All
So I had restored my family’s tech harmony, but my Optimum upgrade got me thinking about my family’s growing Internet needs…

Once upon a time, one broadband plan was enough…set it and forget it.
15 Mbps?
Sounded good to me.
I thought we were covered.
And I never thought of us as heavy data users…

  • Stream a movie on Apple TV
  • Maybe a little Netflix on my Roku box
  • Some Bob the Builder cartoons on my laptop in the mornings for my three- year-old on Hulu Plus

But the explosion of streaming, online gaming, and social media for all of us has created an ever-growing demand on the broadband pipe.

The Internet Innovation Alliance, a coalition of business and non-profit organizations, has put together a fun little video the kids might enjoy that demonstrates this Internet data explosion.

The Relative Size of Internet Data

So you can see how it makes sense that high speed Internet service tiering would necessarily evolve to keep pace.

Have I Got a Deal for You!
The good news is every service provider is ready to sell you higher data speeds at home to accommodate your growing bandwidth needs.

  • Comcast’s Xfinity Internet service gives you up to 20 Mbps
    Their upgraded Extreme 50 service offers you up to 50 Mbps
  • Time Warner Cable has a whopping six Internet plans ranging from an itty-bitty 1 Mbps to their ‘Ultimate’ plan with 50Mbps
  • Then, there’s AT&T’s High Speed DSL(Digital Subscriber Line)
    Their U-verse High Speed Internet has 5 plans ranging from 3-24 Mbps.
  • Verizon’s Fiber FiOS plans range from
    15 Mbps to 300 Mbps download (Quantum)
    (and 5-65 Mbps upload!)
    That’s crazy fast!
    (and expensive…over $200/month!)
  • And not to be totally outdone, Cablevision has it’s own ‘Uber’ plan:
    Optimum Online Ultra
    Up to 101 Mbps

How Much Bandwidth Do You Really Need?
So how much speed is fast enough?
The bad news is there is no simple answer.

It’s all about what you’re doing online and then doing the math.

  • Apple TV – 8 Mbps for a 1080p HD movie stream
  • Netflix – 5 Mbps for 720p HD viewing
    and 7 Mbps for their ‘Super HD quality’ (1080p)
  • Hulu Plus – 3 Mbps for HD viewing
    (Basic Hulu doesn’t offer HD)
  • Skype Video- 1.5Mbps

It starts to add up pretty quickly!

Is 15 Mbps Enough?
You’re probably saying to yourself, “I can only do so much damage on my own!”
So 15 Mbps should cover it, right?

That’s true if you’re the only one online.

Families quickly turn the equation upside down, because the real data drain occurs when the usage is ‘cumulative.’

Ask Big Brother
Our government happens to agree with this simple logic.
Yes, believe it or not, the United States of America has an official opinion about all of this!
Keeping up with the times, The FCC has published its own
Broadband Service Consumer’s Guide.

Here are a few of its key points:

  • 1-2 Mbps is enough for email, web surfing and basic streaming video
    (whatever ‘basic’ streaming means)
  • 6-15 Mbps is enough to add either HD streaming, video conferencing, or online gaming
  • More than 15 Mbps is needed if you go with two of the above three data hungry activities
  • Basic web browsing doesn’t improve much after 10Mbps

Fascinating
So it all boils down to this:

  • If you’re on your own, 15 Mbps will probably cover you.
  • If you’ve got company at home, simultaneously sucking from your broadband spigot, it’s time to upgrade!

Or shall we say, you’ll need a little ‘boost.’

You may continue to dream about the day you’ll cut your cable cord, but your high speed Internet is already securely hardwired into your life.

It’s not going anywhere…

Resistance is futile.

How to Share Your Birthday Video with Flip4Mac

I captured the moment that defined my son’s third birthday.  But there were 43 more seconds of video action I was hoping someone in the crowd would get.  The next gauntlet would be to convert the video from QuickTime to Windows Media.  More cake, anyone?

I captured the moment that defined my son’s third birthday. But there were 43 more seconds of video action I was hoping someone in the crowd would get. The next gauntlet would be to convert the video from QuickTime to Windows Media. More cake, anyone?

My boy just had his third birthday party.

And the best part was… he understood what it was all about!

  • He shouted with glee, “I’m three!”
  • He understood he received presents from all his friends
  • He loved blowing out the candles
  • He couldn’t wait to eat the cake
    (that part was never difficult)

Home run.

And as if experiencing all these wonderful moments at yesterday’s party wasn’t enough, I also wanted to capture some of them for posterity.

You know. A few pictures. A couple videos.
What could go wrong?

The Birthday Song
I don’t know why the ‘Happy Birthday’ song is such an iconic moment at birthday parties.

The sixteen words almost command the same attention as-
“I do.”

If you miss it, it’s like the whole shebang didn’t even happen.

So I was eager to ensure I got my preschooler’s birthday-song moment on video.
I had all three of my cameras on hand and fully charged:

  • Two Canon pocket cameras (S100 and Elph 300) and my Canon DSLR (old T1i)

My wife and I had a couple ringers (other parents) in the crowd to help us capture the moment. I would be right next to my boy and technically part of the action.
(hard to pull double duty in that situation)
So I held onto the DSLR to take a couple quick candle-blowing close ups and relied on the two pocket cameras to do the heavy lifting for the video assignment.

If You Don’t Have the Video, Did the Birthday Party Happen?
I didn’t need two separate camera angles, but I wanted a back up plan if one of the cameras or volunteer camera operators ran into trouble.
You know… Murphy’s Law.
And guess what happened…?

One of the two pocket cams switched hands at the last minute.
Probably due to a moment requiring the juggling of children,
or some such understandable redirection of parental resources.

Then, apparently my video directive became diluted, and the substitute videographer shot a couple of photos instead of video.
D’oh!!

And the fate of the other camera operator?

Fortunately, he came through with flying colors.
(not that I had any real doubts… I had hand-picked this parent.
He had previously demonstrated the innate flexibility of a documentary cinematographer at other Lester events.
I know talent when I see it!)

So as they say… “I got the shot!”

Let Your Smartphone Share Your Magic Moments
Again, I don’t understand why the birthday song is such a ‘must capture’ moment, or why I’ve become so focused on it.

Maybe, it so effectively summaries the entire event, like a newspaper headline.

Plus, the whole candle blowing ritual has turned into a kind of sport for children.
(Will all the candles get blown out at once?!)

So once you’ve gone through all the effort to capture your boy’s birthday video vérité, you probably want to share it…

No big deal, right?

Case in point:
Before we had even said goodbye to all our guests, the first video came in via a friend’s iPhone. That ease of sharing via smartphones almost defies linear time!

If you can practice your video sharing via smartphone voodoo, I highly recommend it, as long as your video snippets are short.

The Limits of Streaming Your Life
Another way to share your home videos is to simply upload them to a streaming-friendly website like YouTube, Vimeo, or Facebook.

So what’s the problem?

Yes, you’ve shared your life’s precious moments via a streaming solution, but you haven’t truly ‘given’ them to anyone yet.

Remember, ‘streaming’ is not ‘downloading.’
(although you can sometimes download a file after you watch the stream)

  • An Internet connection may not always be available for streaming access
  • Your family and friends may eventually lose your link to access your file online
  • Your file may not exist forever online

If this sounds like the beginnings of an argument against the Cloud,
it’s not.
…or is it?

Let’s not go there…

Let’s just say today’s task is to simply get the birthday-song video to Grandma.

Four Steps to Get Your Home Movie from Your Apple Ecosystem to Grandma’s House
If you want Grandma to always have access to the video, she’ll have to download your file to her computer’s hard drive.

Step 1:
First, download your two-minute HD movie from your digital camera to your Apple computer.

Immediately, you’ve got two problems:

  • It’s a hulking 200 MB file.
    (so it’s too large to email out)
  • Grandma has a PC that can’t play QuickTime Movies
    These days, most cameras natively create their video files in the QuickTime format.
    (So you’ll need a way to convert it to a Windows Media file.
    More on this later…)

Step 2:
If you want to retain the full HD quality of your video, you’ll have to use a file sharing service like Dropbox or YouSendIt.

Once you upload your video, you’ll receive a downloadable web link to share.
If Grandma can handle the several steps to the download and save process, that’s clearly the way to go.

But if it’s too complicated, and she needs a one-click solution,
you’ve got to go old school:
Email the file to her.

Step 3:
Your next challenge is to compress your video before emailing it out.
(Translation: Sacrifice its quality and crush it small enough to fit into an email.)

I recommend using Apple’s ‘Compressor’ or QuickTime to reduce the video frame’s size and the frame rate.

Step 4:
Now, it’s time to convert your movie to a Windows Media file.

Can you cook up a Windows Media file with the QuickTime player?
Nope.
(remember, Apple doesn’t really like the Windows universe)

Has someone else figured out a fix?
Of course!

The solution I use is Flip4Mac.

It’s a product from Telestream that easily converts your MOVs into WMVs.
But it’s going to cost you:

The free Flip4Mac Player version simply lets you play WMVs on a Mac.

If you want to convert WMVs to MOVs, you’ll need the $29 Player Pro version.

But you want to go the other way.
That trick will set you back $49.
It’s called the ‘Studio’ version.

$49 to convert your movie to a WMV for Grandma?
That’s right.
(What? Now, you want to nickel-and-dime Grandma?!)

Believe me, this software will not have a one-time use.
It’s worth it.

This Is Not a Drill!
So I took my boy’s 140.8 MB Happy Birthday moment, which runs 44 seconds, and decided to email it to my mother-in-law who does, in fact, require a WMV version.

For those in the know, video compression is a fine art.
There are countless ways to get the WMV file to the finish line…
But for those of you who want a quick and simple solution, here’s how you do it:

Compress Your Movie

  • When your movie is open in QuickTime, under the File dropdown, choose ‘Export’
  • Under the Format dropdown: choose ‘480p’
  • Click on ‘Export’

This simple compression reduced the data rate and quickly dropped my frame size from 1280 x 720 pixels down to 640 x 360 pixels.
More importantly, it reduced my MOV file from 140.8 MB to a manageable 13.7MB.

Convert QuickTime to Windows Media with Flip4Mac

  • Then I converted the MOV into a 320 x 180 pixel WMV via the Flip4Mac integration with QuickTime.

And the final product?

Voilà!
I created an easy-to-digest 4.6 MB file to email Grandma.

Yes, the frame size is really tiny, but otherwise it looked and sounded reasonably good!

Easy as Pie
So there you have it.
Four easy steps, and now you too can sing with glee,
“Over the river and through the woods, to grandmother’s house your video file will go!”

Looking for My Nextdoor Neighbors

If you’re looking to become a little more neighborly, you can bake some cookies to share or join Nextdoor.com.

If you’re looking to become a little more neighborly, you can bake some cookies to share or join Nextdoor.com.

I have a confession to make…
I am not neighborly.

It pains me to face the truth, as I usually like to think of myself as a friendly guy.

But I’m still a bad neighbor.

Don’t get me wrong…
When I see someone on the street, I smile and say hello.
The problem is… I’m a commuter.
A road warrior in fact, if you haven’t heard.

The simple problem is… I’m not around that much to act neighborly.

Yes, I’m more about on the weekends now, since spring has finally sprung.
And I’m often out walking with my preschooler, who is usually his own ambassador.
He’s such a friendly little guy.
(I’m so proud!)

But it’s hard to create my own individual neighborly moment when I’m competing with such cuteness.
(He’s got a killer “hello…!”)

I know…
I simply need to invest a little more time.
A little more face-to-face time.

No, I don’t mean I want to Skype my neighbors, when I can easily walk outside my front door to say hi.

Or do I….?

Nextdoor.com to the Rescue!
These days, there’s hardly a problem in life that can’t purportedly be solved by technology.

And guess what?
The wonders of modern home tech do offer, in fact, an aid of sorts to mitigate the effects my little affliction, which we’ll call ‘BCS.’
(Bedroom Commuter Syndrome)

The cure to Barrett’s BCS is a website called Nextdoor.

Nextdoor.com is a private social network for your neighborhood.
Kind of like a micro, local Facebook that only your neighbors can join.
It’s been around since 2010 and according to TechCrunch, boasts over 10,000 neighborhoods nationwide.

This is how it works…
They ask the first neighbor to designate the borders of their neighborhood via an easy-to-use map.
(more on this in a moment)
Then they take the important step to confirm you actually live where you claim to reside.

How do they do this?

  • By phone
  • Credit card
  • Or postcard

I selected the postcard option, because I joined up a couple weekends back when I was visiting friends out of state.
(which unfortunately doesn’t qualify as acting neighborly)

I wasn’t at home to receive the confirming phone-call option.
Nor did I want to unnecessarily give out my credit card number online since I wasn’t buying anything.

But when I got home, I became impatient.
I didn’t want to wait the extra few days for the postcard to arrive.
So I logged onto to Nextdoor and simply reselected the phone option.

My landline number displayed on the following page.
(another example of a digital society without secrets)

Click.

RING!  RING!!
Instantaneously, my phone came to life.

An automated female voice announced the secret code I required to fully activate my Nextdoor membership online.

Clickety click.

Done!
(I guess there is a reason to hold onto your landline number!)

It’s Alive!
So, my Nextdoor neighborhood had a heart beat.
How exciting!

But that was the easy part…

Nextdoor gives you only three weeks to generate at least ten members for your virtual neighborhood.

Or they take your neighborhood website away from you.
(How harsh!)
The idea is to allow someone else (presumably more popular) to generate more interest, if you fail.

So my quest for neighborly redemption was not over…
I still needed neighbors!
Nine more to be exact, and the clock was ticking.

Fortunately, I had an old neighborhood list with phone numbers and email addresses.

I sent out the invites.
And I waited.
…and waited.

While I stared at my empty virtual neighborhood, I decided to focus on low hanging fruit.
I got my wife to join.

Well, I actually signed up for her.
Is that breaking the rules?
(at least I had her consent)

Three days later, one friendly neighbor next door accepted.
I was on my way!

Dark Clouds Roll In
Then I got an email from another neighbor.
She couldn’t join!
What?!

She sent me a copy of her denial message from Nextdoor.
It explained she was living outside my neighborhood on the other side of town.
But she lives right down the street!!

Clearly, Nextdoor has a mapping problem with certain addresses.
My neighbor emailed tech support explaining the issue.
(That kind of glitch can be a deal breaker… don’t you think?)

And for the next few days, it was radio silence from everyone else.
(Perhaps they were being denied as well?)

I was stuck at 30% of the required membership level.

Tumbleweeds Abound
As of last weekend, it was looking like my virtual neighborhood was doomed to early oblivion.

Maybe I had to face the fact that every story doesn’t have a happy ending.
Or adjust my life to become a better neighbor in person before I could enjoy a neighborly life online?

I was ready to throw in the towel…

Delayed Execution
At the eleventh hour, I decided to delay the news of my defeat.

My soon to be three year old suddenly demonstrated amazing photo-taking capabilities.

I think he got inspired after eating some yummy strawberries at breakfast…

He enjoyed his strawberries so much, he ‘adopted’ one of the really plump ones.
Meaning…he opted instead to carry it around in his favorite cozy blanket, like one of his furry animal toys.

Together with his new strawberry companion, he started snapping some really cool pictures using my old iPhone…

Hold the front page! I’ve found a new headline to share…

So while I wrote about my son last week, and featured a collection of his cool photos, the news of my sputtering Nextdoor project sat idle.

The Spark
This week began like any other…

  • In the car at exactly the same time to depart my neighborhood…
  • Drive to the train station…
  • Head down to the big city where nobody knows your name….

Then something happened.
“Something Wonderful…”
(2001: A Space Odyssey reference. Actually, from the 1984 sequel…
2010: The Year We Make Contact.)

Another neighbor accepted my Nextdoor invitation.
And another!

And they began inviting even more neighbors…

Faster than you can say-
“It a beautiful day in the neighborhood…”

…My virtual neighborhood was officially born!
We hit our critical threshold, and we were off and running!

So Far, So Good…
Immediately the online discussions began…
I started a chat about street trenching work by the gas company, and two neighbors responded with helpful updates!

And my family and I have already been invited to a party down the street!

Even that one denied neighbor (and another with the same problem) got Nextdoor tech support to quickly resolve the mapping error.

They are now happily a part of our virtual community.

Come on…
Sing along with me as I do a little victory dance!

“It’s a beautiful day in this neighborhood.
A beautiful day for a neighbor,
Would you be mine?
Could you be mine…”

(Musical moment halts abruptly.)

Excuse me. I’ve got to go.
My recycling box outside just blew over.
(It’s been kind of windy out…)
And it contained about 5,000 of those packaging styrofoam peanuts from a discarded Amazon box.

Oh no! They’re traveling down the street….
Now, they’re airborne…

I’m shutting my shades and hiding…

“Won’t you please,
Won’t you please,
Please won’t you be…my neighbor!”